A Small Selection of Customer Comments
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Thank you for a great customer service experience, it was a pleasure. Have a great day.
Can I just say how easy and great Tidy is compared to FastHosts who we used to be with.
Thank you, 5 star plus +++++ customer service feedback for you this week!
Perfect!! Thanks so much. I've been trying to get this going for so long. You've made my day!!
What an amazing experience. Thank you very much for all your help today. I will certainly look forward to referring people to your business service. Once again thank you.
With your support I've now finally managed to get my website up and running. I wish to thank you for your help and perseverance ... it's always nice and reassuring to have and get a speedy backup service.
Wow! That was quick! Definitely can't fault the service you guys provide. Thanks for the help. It's very much appreciated.
That's what I call service! This is the sort of thing that makes me use you guys and recommend you to anyone who asks. Thanks!
Excellent. You guys are straight out the top-drawer. There's never any hassle. Normally when I phone up other companies it's always a problem but not with you. I get straight through, tell you the problem and that's it - problem solved. Straight out the top-drawer. Thank you.
Thanks for setting this [web hosting plan] up so quickly. The more I use your services, the more I appreciate your excellent support, easy to use control panels and super fast servers (much better than some other so-called premium services I have used in the past).
As a total novice, I have found Tidy Web Hosting courteous friendly and helpful. Importantly, I have not felt embarrassed to ask for help. Websites are assuming an increasing public service and democratic importance. The value of your service is that it enables illiterates like me who have something important to say, to communicate with the wider community. It enables the 'openness' which Government and Freedom of Information Law is trying to foster.
I've a large number of websites with Tidy Web Hosting and much of my growth has been down to getting great service over the years from their support team. I dread to think how I'd 've got on having to deal with the awful hosting companies I used before I discovered Tidy Web Hosting (hanging around on the end of telephone lines for ages, waiting days, sometimes weeks, for replies to emails, etc). So thanks for the great service all these years!
By far the best all round hosting company we have had the pleasure of using. Providing a speedy, reliable, yet feature rich hosting environment with a level of support that is second to none. They are always prompt no matter what time of day or night you need help, and bend over backwards to try and help you get the most complex of solutions working quickly and efficiently. Thank you Tidy Web Hosting for all the years you have kept our sites up and running smoothly!
Of all the computer companies I've used, you guys are by far the best. You make it so easy for me to use your services and I'm really impressed by the fact you're always there and always helpful and nothing is ever too much bother.
I am a technophobe luddite. I cannot thank the support team at Tidy Web Hosting enough for their patience and diligence - both beyond the call of duty - for being there for me every time I have needed their help. You have dealt with all my ignorance with rapid professional courtesy, and reassured me at every turn. My (mostly daunting and anxious) life on my laptop, has been simplified and is now almost enjoyable, since buying my domain, and the support that has come with it, a year and a half ago. Excellent value for an excellent service. Thank you again.
Again thanks for your help - support at Tidy Web Hosting is incredible, above and beyond expectations.
I like the way you're always there - I send you a despairing email at 9pm and get a reply within minutes! Your persistence with solving my problems is matched only by your endless patience with my ignorance. Thanks for all your help.
Thanks, great superfast service again. Very very pleased.
Our company site was built in ASP so we had to leave Tidy Web Hosting regrettably to find new Windows hosting. However, we are now working on our new site to change it to PHP because we want to return to Tidy Web Hosting because we could not find customer services and support like theirs. Every company should have the same attitude to their existing clients like we found at Tidy Web Hosting. Their assistance is personal, caring and we highly recommend them.
James Andrew Furst
What great service! Can't believe a hosting company that will respond to support emails, within 5 minutes, at 9 o'clock at night. THANKS Tidy Web Hosting for the wonderful, personal support.
I'm very pleased with the service I received when transferring my web hosting to you. The knowledgebase gave me all the information I needed to get started and the control panel is easy and clear to use. I'm planning on transferring my other websites to you in due course, and for what I need, you're less than half the price of other hosts at more than twice the value for money. P.S. The other good thing is - you answer the phone!
Much of the success of my website business is, without doubt, due to the fact that I can offer my clients consistently reliable and value based hosting and domain services as supplied by Vincent and the Tidy Web Hosting team. I have a significant number of domains and hosting plans nested on Tidy Web Hosting servers and can say unreservedly that I have never had any reliability or service issues. I have great pleasure and every confidence in commending Tidy Web Hosting for outstanding web hosting services and high quality support. I look forward to our continued business association.
I am so impressed by the service you provide. I doubt there is a better service available anywhere else.
I can't commend Tidy Web Hosting highly enough. They are a dream come true. When I needed to migrate my site due to poor service from another host, Tidy Web Hosting stepped in and made the whole transition smooth and a pleasure. My site is up and running and the clients are delighted. I will be back for more!
We recently moved all our hosting services across to Tidy Web Hosting from our own server in a dedicated server farm, and I wish I had done this years ago. The ease and flexibility at which I can manage all my domains is excellent - and if there is a problem at all, the support is always there, always spot on. The MailGuard AntiSpam software on the Advanced Hosting plans is worth the fee alone, with clients actually ringing up and commenting on how much the levels of spam have decreased by, in some instances virtually disappearing altogether - quite simply an awesome product.
Again, I am very impressed with the service from Tidy Web Hosting. Never did I expect a phone call from my web host provider ... it's normally the customer who has to call the host and wait in a queue!
As has been the case on many previous occasions, the service provided by Tidy Web Hosting, and especially Vincent, has been of the highest order. Changed my hosting plan from one server to another and all was done and dusted within the day. Fantastic stuff, highly recommended. Cheers all!
That's just awesome! Thanks a million! In all the masses of hassles and questions I've thrown at you since I've held my domains with you, I have to say Tidy Web Hosting have been far beyond outstanding, each and every time!!!
Top value for the money, the best service I have had from any web server, always there to help and advise. Have introduced others to this server service and they too are more than pleased with it.
I have four sites hosted with Tidy Web Hosting and I'd recommend them to anybody for their great value for money, excellent reliability and very quick and personal service from Vincent and the team.
I was recommended to use Tidy Web Hosting to host my shop and very pleased I am too. I would also add that the support you've offered in such a friendly manner is something I have not experienced from elsewhere. I will have no hesitation in recommending Tidy Web Hosting to other people who may want to start an online shop or need a host for their site. Thank you very much indeed, it is a pity other businesses in the UK cannot give the same importance to customer care and satisfaction as yourselves. A glowing recommendation this may be, but you deserve it. Best regards and thanks again.
Very few problems, and when they're flagged, they're sorted. Can't complain about that!
Tidy Web Hosting have never let either me or my business down and have consistently given excellent customer service that is second to none. I cannot recommend them highly enough.
Again many thanks for your support which has helped us to fund activities such as cycling, water skiing, rock climbing and D of E expeditions for youngsters with severe physical disabilities.
In some testimonials, reference to 'Poldings' has been replaced by 'Tidy Web Hosting' which is our trading name. Aside from grammatical corrections, no customer comments have been modified and they are presented as received.