P0 Server Decommissioning

Tuesday, April 17, 2012

As announced last year, the P0 server cluster has reached end of life and is to be decommissioned on 01-Jun-12. Any client who still has a plan on these old servers, has been allocated a new plan on our advanced servers at the new data centre. All that remains is to move the plan across to the new server. How to Move Your Hosting Plan The system and structure of the old servers is...

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Payment Options

Sunday, April 8, 2012

Following the introduction of our new billing system and the recent addition of enhanced security features, allow us to confirm the following regarding payments ... Grouped Invoices If you have more than one invoice due for payment then it's possible to settle them all through one single payment. To do so, just login to the Client Area and select the invoices you wish to settle and then...

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Domain Renewal Process

Sunday, March 11, 2012

Following recent trials to automate the domain renewal process (which were received with mixed reviews), we are reverting to the manual renewal process we've been using so successfully for more than 10 years. As such, we feel it's important to clarify the domain reminder and renewal process so that everyone understands what happens and what they need to do. Domain Reminders If we are...

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Increased Hosting Plan Specs

Sunday, March 4, 2012

Unlimited Features One of the things customers love about our hosting services is the fact all hosting plans come with unlimited access to some of the very best features, including  ... - unlimited databases - unlimited email accounts - unlimited addon domains - unlimited parked domains - unlimited sub domains - unlimited FTP users No other host we know of gives you such rich hosting...

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Increased Affiliate Payments

Sunday, March 4, 2012

Signup for our affiliate programme and you can make up to £100 for each new customer you refer to us. That's £24,000 per year if you can refer 20 customers a month. Read more about the affiliate programme and order of payments here ... Affiliate Programme Details When you're ready to get started, visit this page and signup ... Affiliate Programme Activation Once your...

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Duplicate Invoices

Thursday, February 16, 2012

Some clients may have received a second or duplicate invoice for their hosting services. We have removed the duplicated invoices so all accounts should now be in correct balance. This only affected clients with an invoice that was already outstanding and waiting payment. No further action is necessary but do let us know if you have any invoice related queries that you need...

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Welcome to Tidy Web Hosting

Thursday, November 24, 2011

The new Client Area provides information regarding your products and services including web hosting plans, domain names and SSL certificates. From the Client Area you can access invoices and historical payments and instruct upgrades and cancellations. You can also get access to the support desk for fast track ticket support. You can use the horizontal navigation menu options above to...

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